A/C & HEAT PUMP MAINTENANCE PLANS IN DE, MD, & PA

A/C & Heat Pump Maintenance Plans: Be Prepared for Summer and Winter

Hillside Heating & Cooling’s 15+ point A/C or Heat Pump tune-up will remove any dirt and debris built up within the system throughout the year. We’ll have your air conditioning or heat pump running efficiently! Not only will your system perform better, but you will also save money on your utility bill and avoid unexpected breakdowns. A/C & Heat Pump Maintenance Plans

If replacement of heating equipment becomes necessary, or the customer decides to upgrade heating equipment, Hillside Oil Heating & Cooling will credit the amount of this maintenance plan toward a replacement installation performed by Hillside.

Download Hillside’s Air Conditioner and Heat Pump Maintenance Plan

A/C or Heat Pump Maintenance Plans Include the Following:

• Clean condenser coil and indoor coil (where accessible)
• Oil and inspect motors
• Inspect wiring and tighten electrical connections
• Check capacitor and contactor
• Check and change the air filter (customer-supplied)
• Clear condensate drain line
• Inspect refrigerant line connections
• Check system refrigerant charge and thermostat for
  proper operation
• Check the amp draw of the compressor, condenser motor, and
  blower motor

*Covered Parts/Services:

Hillside offers two different A/C & Heat Pump Maintenance Plans. A plan is available for any need and all budgets. Hillside offers an industry-standard maintenance plan at a very affordable annual cost. This plan covers 15% off all services performed by Hillside. A more inclusive 50% plan with an annual tune-up is also available. Non-covered services and parts are billed at regular service rates. The percentage off coverage applies to parts and labor associated with repairs or replacements of defective parts due to normal wear and tear. It is the customer’s responsibility to call and schedule an annual tune-up to keep the unit in operating condition. Non-covered parts are billed at regular service rates.

Labor 7 days/week, 8:00 a.m. – 8:00 p.m., including Holidays

Same-Day Emergency Service:

• Low-Pressure Switch
• Run Capacitor
• High-Pressure Switch
• Start Capacitor
• Condenser Motor
• Condenser Fan Blade
• Contactor
• Blower Control
• Blower Motor
• Blower Belt
• Air Handler Circuit
• Board
• Relays
• Transformer
• Condensate Pump
• Wiring, Motor Protector
• Condensate Pan
• Hard Start Kit

* On ductless mini-split systems, one head unit is included. Each additional head unit is $50 for the 50% plan and $25 for the 15% plan.

Parts & Services Not Covered:
Ductwork, cabinets, insulating material, main power service and electrical wiring, indoor air quality products (i.e., humidifiers, electronic air cleaners), system accessories or enhancements, grill registers, diffusers, failure in physical appearances such as scratches, dents, rust, etc., refrigerant systems using other than R22 or R410A, any other part not included in the original manufacturer of the system, freight, units over 5 ton (60,000 BTU), commercial units, rooftop units or hanging units.

Hillside also covers 15% or 50% of refrigerant costs if you sign up for an A/C and heat pump maintenance plan!

A/C & Heat Pump Maintenance Plans Fine Print:

Inspection: A/C and Heat Pump Maintenance Plans coverage does not begin until the equipment has been inspected and approved by Hillside Heating and Cooling. Equipment must comply with the current code and be in good working order when approved for coverage. Any repairs required to put the equipment into acceptable condition will be billed to you at our prevailing rates.

Terms: The minimum term of this agreement is 12 months beginning on the date of inspection. The agreement is self-renewing at prices in effect at the time of renewal. The customer will be given advanced notification of renewal and 30 days to cancel. No refund will be given on plans canceled outside the 30-day cancellation period. The equipment will be inspected annually, and Hillside reserves the right to change or not renew based on the age and condition of the equipment. After the initial terms of the agreement expire, you, the customer, or us, the company, may cancel this agreement for any reason or no reason. Notification must be in writing and delivered via regular mail or electronic mail. No refund will be given for unused services.

Liability: Hillside will not be liable for any loss or damages resulting from the failure or inoperability of a customer’s system or equipment. Hillside shall not be liable for any delay, loss, or damage caused by the unavailability of machinery, equipment, or materials, deal of carriers, strikes, lockouts, civil or military authority, riot, forces of nature, or by any cause beyond our control. This agreement does not cover loss or damage from fire, water, windstorm, hail, lightning, earthquake, theft, misuse or abuse, or any other circumstance beyond our control.

The customer agrees to keep the account current by the current credit policy for this agreement to remain in effect. Hillside reserves the right to withhold service for delinquent accounts.

This agreement is void if the equipment is serviced by any person other than an employee of Hillside.

Service calls resulting from the Emergency switch being “Off,” blown fuses or tripped circuit breaker, unnecessary or nuisance calls, or lack of annual maintenance will be billed at our normal prevailing rates.

The customer is responsible for scheduling their annual maintenance visit. The customer agrees to make covered equipment accessible and free from obstructions that deter proper servicing. Annual maintenance will only be scheduled during regular business hours, Monday-Friday, from 8:00 am to 4:00 pm. Evening and weekend hours will be for Emergency calls only. Emergency service constitutes no cooling or water leaking where property damage may occur.