Got Heat?

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If not, you and your home could be in real trouble in frigid temperatures. First, check the fuel level in your oil tank. Empty? Running out of heating oil is a very common scenario, unfortunately, and completely avoidable. Hillside offers heating oil customers automatic delivery – at no extra cost! This gives our customers peace of mind that the tank will never go empty. Using an industry-standard degree-day formula, we calculate when our customers will need oil delivered, and we make it happen.

If your fuel tank is NOT empty and your heating system fails to blow hot air, it is likely an equipment failure. Hillside HVAC will respond to assess the failure, no matter what type of heating system you rely on. We will repair or replace your furnace so that your home is warm and toasty again this winter. Our service trucks are fully stocked to handle most service issues in 1 visit. To avoid a disruption in your heating system, have Hillside inspect your system and tune it up once a year as a safeguard to keep it running smoothly all winter long.

Give Hillside HVAC a call today so you can be prepared this winter! DE: 302-738-4144. In MD: 410-398-2146

(*Deliveries may not be made if the account has an outstanding balance, or if there are an unsafe condition due to filling, vent or tank issues.)

Recent testimonials from Hillside customers

Hillside is always proud to boast when our employees receive rave reviews from customers. Our heating service department has been busy working on no heat repairs and routine maintenances. This is by far the busiest time of the year for our heating department. Here are a few recent testimonials from customers of Hillside’s heating maintenance, repairs, and installations.

“Matt was a real blessing to us. So caring, friendly and an excellent worker. We are requesting him next year.” –Warren & Edna W. 1/31/2014

“Jason & Ken was very professional and cared about their work.” -Lloyd R. 1/16/2014

“Matt was very professional and thorough. His detailed feedback was appreciated.” –Paul P. 1/10/2014

If your heating system is in need of repair, replacement, or maintenance, mention this email and receive $50 off the standard rate of a service call! We promise YOU will be the next Hillside customer writing a positive testimonial.

Avoid No Heat Situations or Trust Hillside for a Solution

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Help! I Have No Heat!

If you’ve ever gone without heat in the middle of winter, you know how uncomfortable that can be, not to mention, risky for your plumbing as water in the pipes begins to freeze. During extreme weather – piles of snow and extremely low temperatures outside – going without heat can even be dangerous. How can you avoid this scenario?

Running out of heating fuel—that’s a very common scenario, unfortunately, and completely avoidable. Hillside HVAC offers our heating oil customers the option of automatic delivery. This gives our customers peace of mind that the tank will never go empty, and it doesn’t cost a penny more for this service! Some companies like to charge extra for the service of automatic delivery. Extra charges for automatic delivery are not necessary as this service is not only a convenience for the customer but also for our company.

Hillside uses a proven, industry-standard mathematical formula that is computer-calculated to know when a customer is in need of an oil delivery. The degree-days formula uses all past history of customer deliveries in combination with local weather to forecast when deliveries are needed. New accounts are based on an average of similar size homes in your area.*

Heating system failure or fuel tank failure: When your tank is not empty but the heating system has stopped blowing hot air, this is a mechanical failure of sorts, and Hillside has a full-service department to fix or replace equipment, no matter the type of system you have, to quickly restore heat to your home. Our service trucks are fully stocked to handle most service issues in 1 visit.

Give Hillside HVAC a call today so you can be prepared this winter! DE: 302-738-4144. In MD: 410-398-2146

(*Deliveries may not be made if the account has an outstanding balance, or if there is an unsafe condition due to fill, vent or tank issues.)

Recent testimonials from Hillside customers

Hillside is always proud to boast when our employees receive rave reviews from customers. Our heating service department has been busy working on no heat repairs and routine maintenances. This is by far the busiest time of the year for our heating department. Here are a few recent testimonials from customers of Hillside’s heating maintenance, repairs, and installations.

“Matt was a real blessing to us. So caring, friendly and an excellent worker. We are requesting him next year.” –Warren & Edna W. 1/31/2014

“Jason & Ken were very professional and cared about their work.” -Lloyd R. 1/16/2014

“Matt was very professional and thorough. His detailed feedback was appreciated.” –Paul P. 1/10/2014

If your heating system is in need of repair, replacement, or maintenance, mention this email and receive $50 off the standard rate of a service call! We promise YOU will be the next Hillside customer writing a positive testimonial.

Give Hillside a call for prices and options: DE: 302-738-4144  or  MD: 410-398-2146

Home Heating Safety and Tips

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As the weather turns suddenly bitter cold with howling winds and the promise of snow, many will turn to using space heaters as an additional source of heat in drafty rooms. While a space heater might be just the remedy for those challenging spaces on extra chilly days, please bear in mind that they also pose a certain hazard. The U.S. Fire Administration states that half of all home heating fires happen in December through February and that space heaters account for one-third of home heating fires.*

With proper precautions, space heaters can be a safe auxiliary to your regular home heating system when and where you really need them. First and foremost, it’s important to read and adhere to the manufacturer’s guidelines on how and where to safely operate the space heater. They should never be used too close to combustible materials, such as drapery, clothing or bedding, which could ignite and spread fire throughout the home. Space heaters should also have a cord that is in good condition (not frayed or chewed) and adequate to carry the electrical load. Some extension cords are not adequate and could overheat and cause a fire.

Some of you might also turn to wood-burning fireplaces as an additional source of heat to take the chill off a room. Failure to clean the creosote that builds up inside the chimney is a leading cause of home fires. Make sure your fireplace chimney is cleaned once a year by a professional chimney sweep and that you use a glass or metal mesh screen in front of the fireplace opening to prevent hot cinders from escaping into the room.

We hope that when the wind is howling outside your windows that you and your loved ones are toasty and safe inside.

Give Hillside HVAC a call today so you can be prepared this winter! DE: 302-738-4144. In MD: 410-398-2146

(*Ref: US Fire Administration, usfa.fema.gov)

Charlie’s safety tips checklist:

  • Keep combustible items (clothing, curtains, upholstery, bedding, rugs, etc.) 3 feet or more from space heaters and fireplaces.
  • Make sure power cords for heating sources are adequate to handle the electric load so they don’t overheat and cause a fire.
  • If using an alternative heater that requires fuel, such as kerosene, never refill it while hot and always refuel it outdoors using only the fuel recommended by the manufacturer.
  • Never use a kitchen range as a source to heat your home. It is a fire hazard!
  • Make sure you have a smoke detector on every level of your home, and replace the batteries every 6 months to ensure they’re working.
  • Have a CO alarm in your home to detect deadly, invisible carbon monoxide gas, especially if you use a backup power generator.

Read more safety tips online at http://www.usfa.fema.gov/citizens/index.shtm.

Recent testimonials from Hillside customers

Hillside is always proud to boast when our employees receive rave reviews from customers. Our heating service department has been busy working on no heat repairs and routine maintenances. This is by far the busiest time of the year for our heating department. Here are a few recent testimonials from customers of Hillside’s heating maintenance, repairs, and installations.

“Matt is professional, knowledgeable, and refreshingly personable. I am very pleased with his demeanor.” –Barbara G.W. 1/15/2014

“Your service is excellent! Thanks so much!” -Kate S. 1/14/2014

“Matt was very professional and thorough. His detailed feedback was appreciated.” –Paul P. 1/10/2014

If your heating system is in need of repair, replacement, or maintenance, mention this email and receive $50 off the standard rate of a service call! We promise YOU will be the next Hillside customer writing a positive testimonial.

Give Hillside a call for prices and options: DE: 302-738-4144  or  MD: 410-398-2146

Snow tips and offer from Hillside & Charlie the Dog

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More snow is expected today, Consider automatic delivery to ensure you never run out of heating oil.

Are you reading this from the comfort of your warm and cozy home? Are you taking an “Adult Snow Day”? Snow has always been the final sign that the cold weather is here to stay for a while. If you have not checked your heating oil tank yet this season, be sure to get a reading. Once the snowfall comes regularly deliveries may, unfortunately, be delayed due to driving and plow conditions. If you are expecting an oil delivery, please make sure there is a path and/or access to your tank or heating oil tank fill for your delivery driver. Be careful not to cover your heating oil fill pipe with snow you may have removed from your driveway. If you are on automatic delivery, rest assured that Hillside will not allow you to run low. Our amazing dispatcher, Mark, monitors the upcoming weather forecasts and creates our delivery routes knowing where we can and cannot reach during snowy conditions. If you are not currently on automatic delivery and are interested, please check out our available programs.

Recent testimonials from Hillside customers

Hillside is always proud to boast when our employees receive rave reviews from customers. Our heating service department has been busy working on no heat repairs and routine maintenances. This is by far the busiest time of the year for our heating department. Here are a few recent testimonials from customers of Hillside’s heating maintenance, repairs, and installations.

“Matt is an excellent mechanic and he also is a gentleman. He explained everything in detail, you better hang on to this mechanic.” -Richard B. 12/5/2013

“Both guys were courteous and helpful. Jerry went above & beyond to help us.” -Evelyn & Herman A. 12/3/2013

“There is nothing you could do to improve the service I received!” –Francis & Wilma G. 11/27/2013

“Have been happy with the excellent service for 27+ years.” –Steve H. 11/12/2013

If your heating system is in need of repair, replacement, or maintenance, mention this email and receive $50 off the standard rate of a service call! We promise YOU will be the next Hillside customer writing a positive testimonial.

Give Hillside HVAC a call today so you can be prepared this winter! DE: 302-738-4144. In MD: 410-398-2146

Heating Oil Prices Forecasted Lower this Winter

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Heating Oil Prices Forecasted Lower this Winter

Usual disclaimer, we here at Hillside do not claim to be smarter than the average bear. This is information we are passing along from the US Energy Information Administration…With a name like that, they must be important.

This fall the U.S. Energy Information Administration published a winter fuels outlook that projects slightly lower heating fuel costs for those who heat their homes with oil. EIA predicts an average household will spend 2 percent less on home heating oil this winter than last winter. This is good news for many Hillside HVAC customers who depend on us to get you through the winter, although the real savings won’t be entirely known until we see how cold outside temperatures get this winter. EIA forecasts that our area of the country will only be about 3 percent colder than last year, but we know that weather forecasts aren’t perfect!

Those of you who use natural gas to heat your homes won’t be as lucky this winter. EIA predicts an average household will spend 13 percent more this winter than last winter on natural gas. This translates to roughly $80 extra over the course of the winter.

Aside from local weather conditions, other variables impact the cost of heating your home, such as worldwide supply of fuels, regional demand, energy efficiency of your home and efficiency of your heating equipment, and the temperature to which you set your thermostat.

Here’s what you can do to increase your cost savings this winter:

Turn your thermostat down a couple of degrees; your body will naturally acclimate to the new inside temperature. “Acclimatization usually occurs over a period of about two weeks in healthy, normal persons,” says Dr. G. Edgar Folk, physiology professor in the University of Iowa Carver College of Medicine. “This process is faster in response to heat, but slower in the cold.”

Maintain your heating equipment so its components are free of dirt and its filters are clean and “breathable.” When equipment is clean and working properly, it operates more efficiently to heat your home.

Programmable Thermostats
A programmable thermostat can save you money this winter when you use it to automatically adjust the temperature of your home to cooler temperatures at night or during regular periods of time that you are away from the house, such as during work hours. This way, the house isn’t being fully heated when it doesn’t need to be, saving you money on your home heating bill. Hillside HVAC installs programmable thermostats that don’t require a monthly fee to use or monitor it. There is even a type of programmable thermostat that you can remotely access by smartphone or anywhere you have the Internet!
thermostat

Give Hillside a call for prices and options: DE: 302-738-4144 or MD: 410-398-2146

$800 in upgrades FREE from Hillside

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$800 in upgrades free when choosing Hillside to replace your heating and air conditioning system

Nobody likes to think about replacing heating or air conditioner units. If you do have the need for such a large investment in your home you want to make sure it is done with superb quality and good follow up customer care. Hillside boasts outstanding marks in both of these categories. Consider using Hillside and you will be using local, homegrown employees and customer service. Hillside ALWAYS has free estimates on new and replacement equipment. Compare customer service and price to save yourself money and headaches in the future.

Receive up to $800 worth of upgrades for free when choosing Hillside to replace your heating and air conditioning system. For a limited time Hillside is throwing in a remotely accessible, programmable thermostat with all heating and air conditioning combination installations (residential homes only). These thermostats are accessible from anywhere you have an Internet connection, or with an app on most smartphones. They make monitoring your home from anywhere a breeze. Check temperatures while on vacation, no need to bother a neighbor or friend. Make adjustments on those days when you are going to be home unexpectedly. Or simply run a program that allows you to take advantage of off-peak electrical billing and keep your home comfortable when you want. Be sure to mention this offer to your estimator when making an appointment, act fast, this is a limited time promotion!

Interested in a budget plan for your heating bills? Hillside’s payment plan starts now!

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MONTHLY PAYMENTS INSTEAD OF LARGE PEAK SEASON BILLS

It is definitely not the time to be thinking of heating your home, but for many of us, it is the time to plan our budget. Hillside’s budget year is starting right now. If you are not currently participating in our monthly budget plan and are interested or would like more information, continue reading.

Hillside offers a convenient monthly budget payment plan. There is nothing complicated about Hillside’s plan, we estimate your total annual expenditures with our company and divide that among 12 monthly payments. We start our budget year in the summer so that money paid during the summer allows you to build up credit that will be used when deliveries are made in the fall and winter. If you have an insurance plan with Hillside we factor that into your monthly payment amount.

Find all the information including full details of our program and the sign up form HERE.

Hillside offers:

  • Daily deliveries of all heating & diesel fuels
  • Free estimates on new equipment.
  • Free estimates on replacement equipment.
  • Service and installation for all types of systems, heating, air conditioning, and hybrid.
  • Stocked service trucks to handle most repairs in one visit.
  • All price ranges available: affordable to high efficiency.
  • Over 60 years of experience in the heating and cooling business in our communities.

Thank you from everyone at Hillside for supporting local, family businesses!