Fuel tank empty?

Oil Tank EmptyFuel tank empty? An incentive to never let that happen again.

“The house was quickly cooling, and the water coming out of the “hot” tap was stone cold. In the cold of winter, and icy shower was going to be really unpleasant. I couldn’t understand it. And then the repairman explained it to me: “You’ve run out of home heating oil.” Oh.

We hear stories from many people that do not want automatic delivery because they think it costs more. Not at Hillside, automatic delivery is a free service, and the cost per gallon is the same for all our customers. Autopay is also available, we can charge your account after a delivery to help make sure it is never overlooked. Some companies do charge more for automatic delivery, but not Hillside. Never worry about the level of fuel in your tank again. Hillside Oil & HVAC offers automatic delivery for all our customers, and it DOES NOT cost a penny more than Will Call delivery. Automatic delivery ensures you will not run out of fuel for your home. The timing of deliveries is estimated using a mathematical formula that takes into account the weather and your personal usage habits.

We always post our current rate on our website, www.HillsideHVAC.com. Find out more at our website or give us a call. Delaware: 302-738-4144 Maryland: 410-398-2146

Free Tank-Guard $79 Value

Oil Tank Warrant with Tank Guard

Let Hillside worry about your oil, you have better things to do. There has never been a better time to start using Hillside’s automatic delivery service. We are offering a free 1-year enrollment into the Tank-Guard program for signing up for automatic delivery*. Tank-Guard is a $79 value and a great investment into your home heating oil tank. The Tank-Guard program is a corrosion protection and warranty service for the basement and above ground tanks. if your tank leaks while enrolled in the program, Hillside replaces your tank, that simple. Much more info about Tank-Guard can be found here: www.HillsideHVAC.com/tank-guard Give us a call for all the details, or to sign up now! 302-738-4144 or 410-398-2146

*Credit approval required, if not already established, for the automatic delivery program. Account must be in good standing for automatic deliveries.

Leaking Heating Oil Tanks Can Be Serious

The consequences of a leaky heating oil tank can be quite serious. Some extremes are environmental damage, personal health and safety, fines, and the cost of cleanup.

Homeowners insurance, as you may know, makes homeowners responsible for upkeep and maintenance. Homeowners insurance does not pay for things like worn out roofs, siding, etc… Your heating oil tank is no different. Just like anything in your home, nothing lasts forever. Homeowners insurance is essentially “accident” insurance. Your home heating oil tank is something you should take a peek at several times a year to make sure it looks OK.

A leaky oil tank can cause damage, which most insurance companies will not cover. If an oil leak occurs, you could incur the heavy expense of having the soil surrounding your tank removed and replaced. Oil-soaked dirt is expensive to dispose of. If your leak damages other people’s property or public land, you could be facing legal costs and fines as well as the cost of repairing the damage.

For the most part, this can be avoided with regular tank inspections. If something does not look right to you, it probably is not right. Check the tank legs and make sure they are not missing, rusted, buckled or bent. Make sure the leg brackets are not cracked or coming away from the tank.

Check the platform of the tank, or blocks under the legs, to ensure it isn’t cracked or deformed.

Look for rust on metal tanks. Run your hands over the tank and connectors to detect warps, dents, weeping or wet spots. Statistics show that the bottoms usually leak first. Hillside does offer a heating oil tank warranty, the Tank-Guard program. This program pays for replacement of your heating oil tank if it leaks while enrolled, BUT does not cover any expense related to clean up, etc…

If you suspect a leak call us as soon as possible. We will send a technician out to assess the situation and contain the leak. We can also replace or install your new tank. If you have any questions or concerns, please give us a call 302-738-4144 or 410-398-2146.

Recent Testimonials from Hillside Customers

Hillside is always proud to boast when our employees receive reviews from customers. Our service department has been busy tuning up and repairing equipment. Here are a few recent testimonials from customers of Hillside’s maintenance, repairs, and installations.

“Mike & Shawn were both great, friendly, informative, and helpful.” – Janet P. from Hockessin 7/20/2017
“Very good service. Techs were friendly & efficient.” -Ann C from Wilmington 5/13/2017
“Mike is the best HVAC person we have ever had. His intern will be good too.” -Mark S. from Elkton 4/14/2017
“Technician was very pleasant and knowledgeable. Highly recomment Hillside for service(Tom)” -Karen D. from Wilmington 3/28/2017
“It was a pleasure to have a friendly, cheerful, and effecient technician service my boiler.” -Joline F. from Landenberg 3/10/2017

If your system is in need of repair, replacement, or maintenance, mention this email and receive $50 off the standard rate of a service call! We promise YOU will be the next Hillside customer writing a positive testimonial.

Give Hillside a call for prices and options: DE: 302-738-4144  or  MD: 410-398-2146

Seen Charlie the Dog on TV?

Here is a peak at a Hillside commercial! Any excuse to get Charlie the Dog on television 🙂

Check out several fun videos of Charlie on Hillside’s YouTube Channel!

Automatic delivery of heating oil, the easy choice

Fuel tank empty? Never again

“The house was quickly cooling, and the water coming out of the “hot” tap was stone cold. In the cold of winter, and icy shower was going to be really unpleasant. I couldn’t understand it. And then the repairman explained it to me: “You’ve run out of home heating oil.” Oh.

We hear stories from many people that do not want automatic delivery because they think it costs more. Not at Hillside, automatic delivery is a free service, and the cost per gallon is the same for all our customers. Autopay is also available, we can charge your account after a delivery to help make sure it is never overlooked. Some companies do charge more for automatic delivery, but not Hillside. Never worry about the level of fuel in your tank again. Hillside Oil & HVAC offers automatic delivery for all our customers, and it DOES NOT cost a penny more than Will Call delivery. Automatic delivery ensures you will not run out of fuel for your home. The timing of deliveries is estimated using a mathematical formula that takes into account the weather and your personal usage habits.

We always post our current rate on our website, www.HillsideHVAC.com. Find out more at our website or give us a call. Delaware: 302-738-4144 Maryland: 410-398-2146

Oil Tank Warrant with Tank Guard

Free Tank-Guard $79 Value

Tank-Guard from HillsideLet Hillside worry about your oil, you have better things to do. There has never been a better time to start using Hillside’s automatic delivery service. We are offering a free 1-year enrollment into the Tank-Guard program for signing up for automatic delivery*. Tank-Guard is a $79 value and a great investment into your home heating oil tank. The Tank-Guard program is a corrosion protection and warranty service for a basement and above ground tanks. if your tank leaks while enrolled in the program, Hillside replaces your tank, that simple. Much more info about Tank-Guard. Reply to this email, or give us a call for all the details, or to sign up now! 302-738-4144 or 410-398-2146

*Credit approval required, if not already established, for an automatic delivery program. Account must be in good standing for automatic deliveries.

Recent Testimonials from Hillside Customers

Hillside is always proud to boast when our employees receive reviews from customers. Our service department has been busy tuning up and repairing equipment. Here are a few recent testimonials from customers of Hillside’s maintenance, repairs, and installations.

“Mike did a great job on solving our problem and explained everything he was doing. Kudos to Mike.” – Karen M. from Wilmington 11/7/2016
“Techs were courteous and very helpful. (George & Randy)” -Robert C. from Elkton 10/26/2016
“The tech was friendly and did a good job.” – Harry G. from Newark 10/17/2016
“Couldn’t ask for better service. (Mike)” -Thomas F. from Newark 9/14/2016
“The team installed my furnace were great. Command team leader, they didn’t even stop for a break.” -Michael O’B. from Newark 9/8/2016

If your system is in need of repair, replacement, or maintenance, mention this email and receive $50 off the standard rate of a service call! We promise YOU will be the next Hillside customer writing a positive testimonial.

Give Hillside a call for prices and options: DE: 302-738-4144 or MD: 410-398-2146

Say Goodbye to Worrying About Your Heating Oil Supply

When winter sets in, are you constantly monitoring your heating oil tank or scrambling at the last minute to arrange an emergency delivery so the tank isn’t empty? At Hillside, we offer automatic delivery of home heating oil—for FREE. That’s right! Unlike some other companies, we do not charge extra for this service.

We want you to have peace of mind that your tank will never run low or run out. Scheduling for automatic delivery is done using degree days. Hi-tech computer algorithms calculate your usage and delivery dates based on previous weather conditions and your home’s usage history. Keep in mind that while we do our best to accommodate last-minute deliveries, it is not always possible to accommodate these requests. With Hillside monitoring your usage and making automatic deliveries, you can remove your worry— and an ongoing chore from your to-do list.

Check out our heating oil delivery options at www.HillsideHVAC.com/oil-delivery, or call us to see if automatic delivery is the right option for you!

What a Safe Heating Oil Delivery Sounds Like

Do you have a basement oil tank?

If you do, you should hear a whistling noise whenever our driver makes a delivery. This is perfectly normal.

In addition to your oil tank, your heating oil storage system includes the fill pipe, vent pipe and vent alarm. Our driver connects the hose from his oil truck to the fill pipe when making a delivery of fuel. As oil flows into the tank, air is pushed back out. As the air goes through the vent alarm (located between your tank and vent pipe), it makes a whistling sound. When the whistling stops, the tank is just about full.

This prevents overfilling and the possibility of a spill. Safety codes do not allow us to deliver your fuel if the vent alarm is not working.

Do You Have the Proper Piping?

Other safety codes must be followed so we can ensure safe deliveries to your home. One of the most important codes involves your fill and vent pipes. Older piping made from Polyvinyl Chloride (PVC) must be replaced because this plastic piping becomes brittle during winter conditions, making it more likely to crack when a tank is being filled.

This is such an important issue that many insurance companies are now enforcing a No-Fill mandate for tanks with PVC piping.

If this is an issue for you, we can easily resolve it by upgrading your plastic piping to more durable iron or copper piping. If you have any questions or concerns about your oil storage system, please feel free to contact us.

Great news about oil prices, filling safety, no heat tips, and more!

Prices Are Down and Savings Are Up

Because of falling oil prices, most people have been saving a lot of money on heating costs over the past two years.

(Crude oil prices recently plunged to their lowest level since December 2003!)

We encourage you to invest your fuel savings back into your home so you can save even more money.

We’re ready to help! Whether it’s a repair, a tune-up or a new furnace, boiler, water heater or oil tank, our trained technicians can take care of virtually any issue that affects your home comfort.

We can also help you save money and increase your peace of mind with our Heating Maintenance Plan.

Some customers who have replaced old, inefficient oil boilers have cut their annual heating expenses by as much as 40%! And paying for your replacement equipment is as easy as pie, thanks to great financing programs.

Low prices won’t last forever, so let us know how we can help!

Contact us today to request a free estimate on new heating equipment. We also welcome your call: 302-738-4144 (Delaware) or 410-398-2146 (Maryland).

What Does a Safe Delivery of Fuel Oil Sound Like?

Do you have a basement oil tank? If you do, you should hear a whistling noise whenever our driver makes a delivery. This is perfectly normal.

In addition to your oil tank, your heating oil storage system includes the fill pipe, vent pipe, and vent alarm. Our driver connects the hose from his oil truck to the fill pipe when making a delivery of fuel. As oil flows into the tank, air is pushed back out. As the air goes through the vent alarm (located between your tank and vent pipe), it makes a whistling sound. When the whistling stops, the tank is just about full.

This prevents overfilling and the possibility of a spill. Safety codes do not allow us to deliver your fuel if the vent alarm is not working.

Do You Have the Proper Piping?
Other safety codes must be followed so we can ensure safe deliveries to your home. One of the most important codes involves your fill and vent pipes. Older piping made from Polyvinyl Chloride (PVC) must be replaced because this plastic piping becomes brittle during winter conditions, making it more likely to crack when a tank is being filled.

This is such an important issue that many insurance companies are now enforcing a No-Fill mandate for tanks with PVC piping.

If this is an issue for you, we can easily resolve it by upgrading your plastic piping to more durable iron or copper piping. If you have any questions or concerns about your oil storage system, please feel free to contact us.

Ask the Expert

Q: What’s the first thing I should do if my heat stops working?

A: The first thing you need to do is to stay calm. Remember there are many simple reasons that can cause your heat to stop working. Sometimes, you may even be able to fix the problem yourself.

Here are common reasons for losing heat:

You may have tripped a circuit breaker or blown a fuse.

Your oil tank may be empty. Consider automatic delivery.

Your thermostat may be on the wrong setting. Also, if the display screen on a digital thermostat is blank, you either need new batteries or the power supply has been interrupted.

The power switches to your heating system may have been turned off accidentally.

As a last resort for getting your heat back, press the reset button on your oil burner once. If your furnace or boiler starts to run again but shuts down after a few minutes, do not press the reset button again. Pressing it more than once can flood the system with oil and result in a costly repair.

For your convenience, we have put together a No-Heat Checklist that gives you a step-by-step guide that shows you everything you should check before calling us for emergency service. Why not bookmark it now for easy access?

If you go through all of these tips and can’t figure out the problem, it’s time to call us: 302-738-4144 (Delaware) or 410-398-2146. (Maryland).

When our service technician arrives, tell him everything you did to the system and if anything out of the ordinary happened, such as an unusual noise, smoke or a strange smell.

In many cases, this will help our technician find the problem—and get your heat back on—faster.

More Hot Tips

  • Mark the circuit breaker (or fuse) that controls your heating system.
  • Make sure you know the location of your system’s power switches.
  • Regularly check the condition of your furnace filter, or the water gauge level if you have a boiler.

Recent Testimonials from Hillside Customers

Hillside is always proud to boast when our employees receive reviews from customers. Our service department has been busy tuning up and repairing equipment. Here are a few recent testimonials from customers of Hillside’s maintenance, repairs, and installations.

“George & Randy were courteous and very pleasant. They did a great & timely job.” -Karen Mc. from Newark 1/28/2016

“Mike was great, he explained everything he was doing. Thank you.” -Walter C. from North East, MD 1/20/2016

“Great work!” -Slavin Insurance from Elkton, MD 1/7/2016

“Excellent job by Mike & Luke! Good teamwork!!!”” -Lois Mc. from New Castle 12/2/2015

“Mike & Randy were a good team. Mike especially went the extra mile for service.” -Elaine K. from Newark 12/17/2015

“The tech explained keeping the furnace clean & tuned helps extend furnace life.” -Tom G. from Newark 12/22/2015

Give Hillside a call for prices and options: DE: 302-738-4144 or MD: 410-398-2146

Low Oil Prices Save you Money this Winter

Here’s how to stay warm for less. The weather outside may soon become frightful, but the unexpected plunge in heating oil prices continues to be delightful.
Because heating oil prices have reached their lowest point in nearly a dozen years, you can expect to see savings on your heating costs once again this winter.

We encourage you to invest these fuel savings back into your home so you can save even more money.

We’re ready to help! Whether it’s a repair, a tune-up or a new equipment installation, our trained technicians can take care of virtually any issue that affects your home comfort.

If you ask us to install a new heating system, you’ll notice the difference right away. A new high-efficiency heating system will keep your home toasty warm—no matter how low the temperatures go! And because a new boiler or furnace uses a lot less fuel than older models, you can reduce your annual heating costs by 30% or more.

We can help you save even more money and increase your peace of mind further with our Heating Maintenance Plan.

As we move deeper into winter, we hope you will contact us about some of the ways we can keep you more comfortable and save you money.

Recent Testimonials from Hillside Customers

Hillside is always proud to boast when our employees receive reviews from customers. Our service department has been busy tuning up and repairing equipment. Here are a few recent testimonials from customers of Hillside’s maintenance, repairs, and installations.

“Great work!” -Slavin Insurance from Elkton, MD 1/7/2016

“Mike was so helpful, taking time over the phone to me at work.” -Marianna Mc. from Wilmington 1/6/2016

“Excellent job by Mike & Luke! Good team work!!!”” -Lois Mc. from New Castle 12/2/2015

“Your company has the best employees I’ve ever seen!” – Doug M. from Wilmington 12/7/2015

“The tech was excellent in all respects. I would highly recommend him and your company.” -John & Patricia B. from Bear 12/7/2015

“Great, honest service!!” -Victor & Christine P. from Wilmington 12/15/2015

If your system is in need of repair, replacement, or maintenance, mention this email and receive $50 off the standard rate of a service call! We promise YOU will be the next Hillside customer writing a positive testimonial.

Give Hillside a call for prices and options: DE: 302-738-4144 or MD: 410-398-2146