Why Choose Hillside?
Locally Owned and Operated
Hillside Oil Heating & Cooling has been family-owned and operated for over 70 years. All of our work is guided by three generations of family attitudes and values – respect, loyalty, integrity, accountability, honesty, kindness. We pride ourselves on building excellent relationships with our customers, some of whom we have served for decades, and then gone on to serve their children for decades. Above all, we know what it’s like to be a customer and how we’d like to be treated.
Industry Leading Energy-Efficient Products
At Hillside, our focus is on providing industry leading energy-efficient equipment with excellent longevity and great warranties. We carry and service most name-brand equipment, including Armstrong Air, Thermo Pride, Peerless Boiler, Mitsubishi and other ductless systems Rinnai Tankless Water Heaters, Honeywell, Aprilaire, and Roth fuel oil tanks.
Highly Trained Technicians
Our professional staff is fully trained to install, maintain, and repair oil, natural gas, propane gas, and electric heating systems. This includes hot air, hot water, boiler, heat pump, and water heaters (traditional and modern tankless on-demand water heaters). We’ve been successfully installing central heating and cooling solutions for over 70 years. And they’re considerate too! Hillside consistently receives compliments about our technicians leaving the condition of the area we serviced better than when we arrived.
Exceptional Customer Service
At Hillside, customer service is our top priority. That is why you will instantly speak to one of our team members—you’ll never have to deal with a touch-tone maze. During regular business hours, our phone is always answered by a human being. We follow the golden rule and treat others as we would wish to be treated. We take pride in thinking like a customer when dealing with our customers.
Fast and Flexible Scheduling
When you call Hillside to schedule delivery or service, you speak to a real human. That means you’re working with someone that is focused solely on serving your needs and working to the convenience of your schedule, not simply fitting you into a box on a calendar. And when emergencies do happen, we work quickly to get a technician to your home to get you back up and running!
Up-Front and Fair Pricing
There are no surprises with Hillside. We offer up-front, fair, and fully transparent pricing. We’re always looking out for what’s best for YOU, not what’s best for Hillside. That means there’s never any “hard sell” here. Of course we will present you with all options available, but it’s your choice. And if a repair will suffice, we won’t try to scare you into buying new equipment like many other companies might.
Great Warranties and Service Plans
We choose our equipment based on its reliability and the warranties offered by the equipment manufacturers. All of our products come with industry leading warranties, and in many cases our dealer status allows us to offer unbeatable extended warranty coverage for little to no additional cost. In addition, we offer a number of fantastic service plans for any budget. These plans can extend your equipment’s lifespan, and dramatically reduce overall maintenance costs for the life of the unit.
Financing, Rebates, and Budget Billing
There’s no question, HVAC systems and home heating oil can be costly. Our team is skilled at creating great solutions for all customers regardless of their budgets. Hillside offers special financing for new equipment installs. We also have a deep understanding of all current State and Federal rebate programs to help reduce equipment and install costs. And we offer budget billing plans for heating oil delivery to spread out your energy costs throughout the year instead of paying all of those costs during heating season.
Whether you need to order fuel, schedule a maintenance visit, or purchase a new HVAC system in New Castle County, DE, Cecil County, MD, or Southern Chester County, PA, Hillside Heating & Cooling’s friendly customer service team is here to ensure that the process is easy for you. Our fully trained staff members will be delighted to speak with you and help you with your heating and cooling needs.
Call Us Today
Delaware, Pennsylvania: 302.738.4144
Maryland: 410.398.2146
Contact Us
This contact form does not substitute for a service call request. Please call our office 302-738-4144 or 410-398-2146. Thank You.
WE LOVE OUR CUSTOMERS
All of our work is guided by three generations of family attitudes and values – respect, loyalty, integrity, accountability, honesty, kindness. We pride ourselves on building excellent relationships with our customers, some of whom we have served for decades, and then gone on to serve their children for decades. Above all, we know what it’s like to be a customer and how we’d like to be treated.
That’s why we’re so honored to have received thousands of glowing ratings, reviews, recommendations, and testimonials from our heating and cooling customers. It means the care we put into our work shows through, and that we truly are doing customer service right.
Proudly Serving New Castle County, DE, Cecil County, MD and Southern Chester County, PA.
